Refund Policy
IIIVP App Suite is committed to delivering quality software tools. This policy outlines your rights and our commitments regarding refunds.
Last updated
April 2026
Company
International Innovation & Ideal Virtual Platform LLC
Contact
info@iiivp.com
General Policy
All products on IIIVP App Suite are digital software tools delivered instantly upon payment. Because access is granted immediately, refunds are evaluated on a case-by-case basis in accordance with the terms below. We are committed to resolving genuine issues fairly and promptly.
One-Time Pro Plan — $5.00
The One-Time Pro plan grants immediate and permanent access to cloud storage and AI optimization features.
- Refunds are not available once Pro features have been accessed
- If a technical failure prevents access after payment, contact us within 7 days
- Verified technical failures will be resolved or a full refund issued
Monthly Pro Plan — $10.99/month
The Monthly Pro subscription auto-renews each month. You may cancel at any time from your account settings.
- Cancellation takes effect immediately — no further charges will occur
- Refund requests submitted within 48 hours of a charge are eligible for a full refund
- Refund requests submitted after 48 hours are not eligible as access was already provided
- To request a refund, email info@iiivp.com with your order details
Non-Refundable Items
The following are not eligible for refunds under any circumstances:
- Plans where Pro features have been accessed and used
- Subscription periods already consumed
- Payment processing fees charged by third-party providers
- Requests submitted outside the eligible refund window
How to Request a Refund
To submit a refund request, email us at info@iiivp.com with the following:
- Your full name and registered email address
- Order ID or transaction reference number
- Plan purchased (One-Time Pro or Monthly Pro)
- Reason for the refund request
We respond to all refund requests within 2 business days. Approved refunds are processed to the original payment method within 5–10 business days.
Payment Processors
Refunds are processed through the original payment method used at the time of purchase.
- One-time payments: refunded via PayPal
- Subscription payments: refunded via the subscription payment processor
Processing times may vary depending on your payment provider and financial institution.
Contact Us
For any refund-related queries, reach out to our team:
International Innovation & Ideal Virtual Platform LLC
United Arab Emirates
info@iiivp.com